Award Winning Xero + Add On Support
We’re always here to provide advice and troubleshoot any problems you may be having with Xero and Xero Add Ons (otherwise known as Xero Integrations & Xero Apps). Our Support team is available on business days from 8am until 5pm, however we will do our best to respond to urgent issues outside of work hours. Please contact us via our dedicated Support Email or call us on 1300 724 446.
Setup
Setting up automatic bank feeds for bank accounts, credit cards, PayPal etc. We offer Xero Conversion for migration from other accounting softwares.
BAS
Need help running your BAS in Xero and/or lodging it with the ATO.
Payroll
New employees setup, paying employees and taxes, timesheets, superannuation/pensions, leave, employee access, payroll reports.
Other
Your subscription, billing or other account related issues.
Reconcile
Our team can help you with reconciling transactions and payments between Xero and your bank account, cash coding and setting up bank rules to save time when it happens again.
Add Ons
Help setup 3rd party apps with Xero. We offer technical support with any API issues.
Reporting
Do you need help generating a standard custom report outlining a key metric in your business. Or do you need help setting up a new dashboard in Xero.
If you have any issues not listed above don’t hesitate to contact us. ProAMS is a Xero Gold Partner servicing Australian Small to Medium Businesses in most industries, so chances are we can help you fix the issue.
Package Pricing – Xero Support
STARTER SUPPORT
$110
per month
Up to 5 Employees
Up to 2 Xero Add Ons
DIAMOND SUPPORT
$275
per month
Up to 20 Employees
Up to 5 Xero Add Ons
PLATINUM SUPPORT
$395
per month
Up to 200 Employees
Unlimited Xero Add Ons
Enter your details to find out more about our Xero Support Service.